Frequently Asked Questions
If you cant find the answer below please dont hesitate to contact us.
When will my order be delivered?
All deliveries are sent via Royal Mail or Evri depending on size.
You can select delivery (£3) or collect from store (free) at the checkout.
You may also place an order by phone or email and we will respond with details including availability and price - click here to contact us.
Can I Return my product?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Non-returnable items:
- Gift cards
- Event tickets
To complete your return, we require a receipt or proof of purchase. Click here to view our Return & Refund Policy.
I would like to speak with the customer service. How can I get in touch?
You can email and call us. Our team are available between the hours of 10am-4pm on Monday - Saturday. Click here to contact us.
Can you recommend a book?
Absolutely! We'd be delighted to help you find your next great read. Whether you're looking for a gift, want to discover a new author, or simply aren't sure what to choose, our knowledgeable team is always happy to recommend books based on your interests, favourite genres or previous reads. Just get in touch and we'll do our best to point you towards something you'll love.
Do you offer Gift Wrapping?
Yes! We offer a gift wrapping service for £2 per order. Simply select the gift wrapping option during checkout and we'll beautifully wrap your order, making it ready to give as a thoughtful gift.
Do you sell signed books?
Yes! We stock a carefully curated collection of signed books, including titles signed by both bestselling and emerging authors. Signed editions make wonderful gifts and are perfect for collectors, so be sure to browse our Signed Books collection to see what's currently available.